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7 Strategies To Strengthen Your Team's Resilience

Episode Summary

"In past episodes, we discussed manager types and co-operation between employees. When Leading employees, we always face challenges, and recently with Covid, a new challenge is homeworking and managing employee and leadership expectations. With this in mind, today we want to discuss the resilience of teams and what areas to focus on to improve this key attribute."

Episode Notes

Crisis puts great emphasis on the role of a leader to safeguard team resilience. The task becomes harder to accomplish when a situation like COVID drives us apart and reduces physical interaction to a bare minimum. 

However, many businesses succeeded in understanding a resilient team's critical characteristics and anchored them in day-to-day interactions with their teams. One of these businesses was Apple, where the CFO identified "resilient and high-functioning teams" as the key that helped his business navigate the challenges brought by 2020. 

There are four critical characteristics of a resilient team: 

  1. Resourcefulness 
  2. Humility
  3. Empathy 
  4. Candor 

And, seven enablers that help leaders building a resilient team: 

  1. Build on Each Other’s Resilience: anchor team collaboration in team’s guiding principles.
  2. Owning Challenge: encourage ownership of challenges instead of blaming things on others.
  3. Story Sharing: create an environment to share stories, including the highs and lows, to foster humility and compassion.
  4. Show That You Care: leaders must demonstrate care through an interest in the team’s progress and understanding issues or challenges.
  5. Independent Observer: bring an outsider to bring objective perspective on team dynamics and issues.
  6. Candor Breaks: create a mechanism the like of open-door policy where individuals can speak out without fear of consequences.
  7. Temperature Check: in every engagement, ask participants about energy level.

In this episode, we will talk about each one of them with real-life examples to help you be or build a resilient team. 

Enjoy, 

Corporate Break Team,