The European Super League has been in the headlines recently. With its rise and fall within 48 hours, we briefly discuss how successful business strategies depend on the leaders' understanding of their employees and customers.
If you don't know the voice of your customers or what motivates your employees, how can you build successful business strategies?
Positive reputations are built around leaders' decisions and vision, but at the same time, they can deteriorate if you misjudge the mood of your customers.